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• What's an Angel Watch™?
• What's the difference between the Series R and the Series R Assist models?
• Does the Angel Watch need a SIM card to function?
• Are there any monthly fees for the Angel Watch?
• How is the GPS/WiFi/LBS location accuracy of the Angel Watch?
• Can you make or receive calls from this watch?
• Can you send Text Messages?

See all articles in ANGEL WATCH™ →

• Which App is used for Angel Watch?
• Registering your app account
• How can other family members connect to the watch?
• I'm trying to authorize another Family Member but the authorization isn't coming into my phone
• How do I change the Administrator on my Angel Watch app account?
• How do I add a picture to the watch's contact?
• How can others make video calls to the watch?

See all articles in ANGEL WATCH™ APP →

• How do I activate my SIM Card?
• What's the quickest way to get set up?
• Where can I download the User Guide?
• Where do I find my IMEI?

• I'm on a different network. Do I need to change?
• What networks are compatible in the USA?
• I'm not in the USA, or I'd like to use my own network. What SIM plan do I need?
• What is the minimal data and minutes needed for Angel Watch?
• I need a replacement SIM card
• I'm trying to use another network and they say that the SIM card is incompatible
• What frequency bands does the device support?

See all articles in NETWORKS & SIM CARDS →

• Registering your app account correctly
• Where's the code to register the watch?
• Unable to Bind/Pair Device: QR Registration Code is showing '00000'
• Unable to log into app after successful initial registration
• Logging in shows 'Account Error'
• The watch registered but it won't let me click 'OK'
• I can't add my watch to the app account

See all articles in TROUBLESHOOTING: APP PAIRING & REGISTRATION →

• How can I quickly check my settings are correct?
• How do I do a full Reset and Re-Register?
• My Angel Watch™ is ALWAYS showing ‘Offline’
• My Angel Watch™ SOMETIMES shows 'Offline'..
• The GPS shows the location way off
• The watch can call, but incoming calls are not going through/going to voicemail
• Notifications of video calls or messages aren’t working correctly

See all articles in TROUBLESHOOTING: CONNECTION & FUNCTION ISSUES →

• How do I improve battery life?
• How long does the Angel Watch battery last?
• My battery is draining really quickly
• My watch isn’t charging or won’t turn on
• What are the battery specs?
• What kind of USB plug should I use?

• Sending Text Messages
• Understanding Messaging on Angel Watch™
• What is WhatsApp
• Why we don't allow SMS on Angel Watch™

• Are shipping windows guaranteed?
• How can I track my order?
• How long does Shipping generally take?
• My package was marked as 'Delivered' but I never received it!
• What happens in the case of lost shipments?
• Where do you ship Angel Watch™ from?

• How do I cancel my Enhanced Warranty Subscription?
• How do I return or exchange my Angel Watch?
• How long until I get my money back or my exchange unit?
• I received the wrong item!
• What is the International Return policy?
• What's the refund policy?