What's the quickest way to get set up?

Setup Guide & Helpful Resources

To get started, we recommend watching our Angel Watch™ Setup Video on our YouTube channel.

You can also download the User Manual, which includes:

  • A step-by-step setup guide
  • A full overview of Angel Watch™ features
  • Helpful tips for using the watch and companion app

Quick Setup Steps (Boiled-Down Version)

If you’re looking for the essentials, follow the steps below carefully:

1. Activate the SIM Card

  • Activate your included SIM card at: https://www.angelwatchco.com/activate
  • If using an international SIM, follow your carrier’s activation instructions.
  • You may be asked for the watch’s IMEI number:
    • Go to Settings → More → Device Info on the watch.

2. Create or Verify Your App Account

  • Create an account in the Angel Watch™ app.
  • Select your region:
    • North America if your order shipped from the United States
    • Europe if your order shipped from the United Kingdom
  • If you’ve already registered, sign out and back in to confirm your region is set correctly.

3. Insert the SIM Card

  • Use the included SIM tool (or a blunt object) to open the SIM tray.
  • Insert the SIM card into the tray and push it back in securely.

4. Reboot the Watch

  • Go to Settings → Reboot
  • Once the watch restarts, swipe down from the clock face and confirm you see 4G / LTE.

5. Register the Watch with the App

  • On the watch, swipe to the QR Code app
  • Select RegCode
  • Scan the QR code using the Angel Watch™ app.

Important:

  • Enter the watch name without apostrophes or punctuation

6. Allow Time for Activation

  • Activation can sometimes take 1–2 hours to fully process.
  • This is normal — please allow some time before troubleshooting further.

Network Troubleshooting (Angel Watch™ SIM Only)

If you’re using an Angel Watch™ SIM card and experiencing connectivity issues:

  1. Go to Settings → Network Settings → APN
  2. Confirm the correct APN is selected:
  • Angel Watch™ Mobile (AT&T): broadband
  • Angel Watch™ Mobile (T-Mobile): fast.t-mobile.com
  • Angel Watch™ Mobile (EE): everywhere

Important Note About Subscriptions

Angel Watch™ SIM subscriptions cannot be reactivated once canceled.
If you cancel your subscription, you will need to order a replacement SIM card to restore service.

Need More Help?

📧 Email: support@angelwatchco.com

Support Hours:
Monday – Friday | 9:00 AM – 6:00 PM

Jan 17, 2026

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