REFUNDS & EXCHANGES
-
How do I cancel my Enhanced Warranty Subscription?
Canceling Your Enhanced Warranty Subscription You may cancel your Enhanced Warranty Subscription at any time by logging into your subscription portal using the link provided. Simply enter the email address used for your order, and a secure magic login link will be sent to you—no password require... -
How do I return or exchange my Angel Watch?
Returns & Warranty Policy You have 14 days from the date of delivery to try your Angel Watch™ and decide if it’s the right fit for your family. Within this 14-day period, you may request a return for a 100% product refund on complete and undamaged returns, after first contacting our customer... -
How long until I get my money back or my exchange unit?
Refunds Refunds (minus any applicable restocking fee) are issued to the original payment method and are typically processed within 7 days of your return being delivered to us. If you have not received your refund after this time, please contact us at support@angelwatchco.com. Our team will confi... -
Shipping Insurance & Incorrect Item Claims We sincerely apologize for any inconvenience you may have experienced. Please note that Angel Watch™ is one of the few manufacturers that provides full shipping insurance on all orders at no additional cost. This insurance covers: Excessive shippin...
-
What is the International Return policy?
What is the International Return Policy? Angel Watch™ offers the same return policy for international customers as for U.S. customers. You have 14 days from the date of delivery to try your Angel Watch™ and decide whether it is right for you. Customers outside of the United States are eligible f... -
United States Customers As a wearable device, Angel Watch™ includes a 14-day home trial starting from the date your watch is delivered, allowing you to try the device at home and decide if it is right for your family. If you choose to return the watch during this period, you may begin the return...