REFUNDS & EXCHANGES

  • How do I cancel my Enhanced Warranty Subscription?

    You are able to cancel your Enhanced Warranty Subscription immediately by logging into your subscription portal here. You will only need your order email address and you will be sent a magic link to log you straight in. Please note: Your enhanced coverage will terminate at the moment of cancel...
  • How do I return or exchange my Angel Watch?

    You'll have 14 days from the date of delivery to try out your Angel Watch™ and see if you'll like it! Within those 14 days, you are more than welcome to return it for a 100% product refund on complete returns after speaking with customer service. Incomplete or customer-damaged returns may be sub...
  • How long until I get my money back or my exchange unit?

    For refunds: we process refunds (less any applicable restocking fee) to your original payment method usually within seven days of your return’s delivery to us.  If you have not received your refund by then, please feel free to contact us at support@angelwatchco.com and we'll confirm receipt and p...
  • I received the wrong item!

    First off, please accept our sincerest apologies!  This would likely have just been human error on the packing line. Please begin your exchange here. You must include a photo of what you received in your return. You would just need to then mail back the incorrect item and let us know after 8 wo...
  • What is the International Return policy?

    It's the same as our domestic one.  You'll have 14 days from the date of delivery to see if Angel Watch is right for you. Customers outside of the United States, are also entitled to a 100% product refund. You may ship your return to: The Angel Watch Company -Returns 285 Centerpoint Blvd Pitts...
  • What's the refund policy?

    As a wearable device, you'll have 14 days from the day your watch is delivered to try your Angel Watch™ at home and see if you like it. At any point during this home trial, if you don't feel Angel Watch™ is right for you and your family, just begin your return here.  You’ll just need your order ...