REFUNDS & EXCHANGES

  • How do I cancel my Enhanced Warranty Subscription?

    You are able to cancel your Enhanced Warranty Subscription immediately by logging into your subscription portal here. You will only need your order email address and you will be sent a magic link to log you straight in. Please note: Your enhanced coverage will terminate at the moment of cancel...
  • How do I return or exchange my Angel Watch?

    You'll have 14 days from the date of delivery to try out your Angel Watch™ and see if you'll like it! Within those 14 days, you are more than welcome to return it for a 100% product refund on complete returns after speaking with customer service. Incomplete or customer-damaged returns may be sub...
  • How long until I get my money back or my exchange unit?

    For refunds: we process refunds (less any applicable restocking fee) to your original payment method usually within seven days of your return’s delivery to us.  If you have not received your refund by then, please feel free to contact us at support@angelwatchco.com and we'll confirm receipt and p...
  • I received the wrong item!

    First off, please accept our sincerest apologies but don't worry, we're one of the only manufacturers to offer full insurance on all shipments. This is provided to you at no additional charge and covers against excessive delays, lost or stolen shipments as well as damaged or missing items. You ...
  • What is the International Return policy?

    It's the same as our domestic one.  You'll have 14 days from the date of delivery to see if Angel Watch is right for you. Customers outside of the United States, are also entitled to a refund. You may ship your return to: Angel Watch Company - Returns 10685-B Hazelhurst Dr Unit 12080 Houston T...
  • What's the refund policy?

    As a wearable device, you'll have 14 days from the day your watch is delivered to try your Angel Watch™ at home and see if you like it. At any point during this home trial, if you don't feel Angel Watch™ is right for you and your family, just begin your return here.  You’ll just need your order ...