If you’re experiencing issues connecting your Angel Watch™ to the app, please review the checklist below:
Quick Connection Checklist
Please confirm that:
- Your SIM card is activated
- You have rebooted the Angel Watch™ after installing the SIM card
- Your Angel Watch™ app account region is set to North America (Sign out of the app to verify this setting)
- You are using the correct APN (cellular data) settings
- For U.S. customers using the SIM provided by us, check: Settings → Mobile Networks → APN
- If using another carrier, please search online for your network’s correct Android APN settings
- Swipe down on the watch face and confirm you see 4G/LTE with at least two bars of signal
Still Having Issues?
If the watch is still not connecting, please go through the linked troubleshooting article carefully and step by step. This process will help ensure your Angel Watch™ is set up and working as it should.
If you need further assistance after completing the steps, feel free to reach out, and we’ll be happy to help.
Jan 17, 2026