The first person to register the watch's registration code using the watch's QR Code (RegCode) will become the watch's administrator. Subsequent connections will require authorization that will appear on the administrator's Angel Watch app on the top right-hand side. Users must be using accounts in the same region.
If this authorization code is not appearing, please ensure that all users have registered their app accounts in NORTH AMERICA. It's set to North America by default. Log out of the Angel Watch app account to check the registration location.
If issues persist, please reach out to us at support@angelwathcco.com or by calling us at 1-888-787-4757.