I'm trying to authorize another Family Member but the authorization isn't coming into my phone

Administrator Assignment & Authorization Requests

The first person to register the watch by scanning the QR Code (RegCode) on the watch automatically becomes the Administrator.

How Authorization Works

• Any additional users who try to connect to the watch will require Administrator approval
• An authorization request will appear in the Administrator’s Angel Watch™ app (top right-hand side)

Only after approval will the new user gain access.

Region Requirement (Very Important)

All users must have their Angel Watch™ app accounts registered in the same region.
If an authorization request is not appearing, please check the following:

1. Make sure all users are registered in NORTH AMERICA
   • North America is the default region
2. Log out of the Angel Watch™ app
3. Confirm the registration location during login or account setup
4. Log back in and retry the authorization process

Region mismatches are the most common cause of missing authorization requests.

Need More Help?

📧 Email: support@angelwatchco.com
Support Hours:
Monday – Friday | 9:00 AM – 6:00 PM