Shipping Insurance & Incorrect Item Claims
We sincerely apologize for any inconvenience you may have experienced. Please note that Angel Watch™ is one of the few manufacturers that provides full shipping insurance on all orders at no additional cost.
This insurance covers:
- Excessive shipping delays
- Lost or stolen shipments
- Damaged or missing items
If your shipment qualifies, you may file a claim to receive a replacement order through our claims process.
In Case you Received the Wrong Item
To help us resolve the issue as quickly as possible, we require the following information:
- Clear photos of the item you received
- Your order number
Please send this information to support@angelwatchco.com. Providing these details is essential for us to verify the issue and assist you promptly.
Our support team will review your case and guide you through the next steps.
Jan 16, 2026