Shipping Accuracy & Insurance Coverage
Our shipping accuracy consistently exceeds 98%, giving you confidence that your shipment is being handled accurately and reliably.
For your convenience and peace of mind, all shipments are fully insured at no additional cost to you. This insurance covers excessive delays, lost or stolen packages, as well as damaged or missing items.
When to File a Claim
- Economy & Standard Shipping: Please allow five (5) business days from the shipment date before filing a claim.
- Express Shipping: Please allow two (2) business days since the last tracking update or four (4) business days from the shipment date before filing a claim.
For any type of shipping claim, please contact our support team at support@angelwatchco.com with your order number and a brief explanation of the issue so we can assist you as quickly as possible.
Please note that all indicated transit times are estimates based on average delivery times and are not guaranteed. Shipping charges are non-refundable in all cases.