NETWORKS & SIM CARDS

  • I'm on a different network. Do I need to change?

    Not at all.. Angel Watch ships with its own SIM that is included in the package separately along with your watch (USA Only). This would provide service over the AT&T network through our network partner Red Pocket Mobile. The plan is month-to-month (no contract) so you can cancel anytime and...
  • How do I activate the included SIM card from Red Pocket Mobile and get the $10 plan?

    For customers in the USA, please only use the SIM card provided in your package or ordered from our website. This SIM card is included in your package separately to your watch so careful not to throw it out! YOUR SIM CARD MUST BE ACTIVATED PRIOR TO PAIRING YOUR ANGEL WATCH™ TO THE ANGEL WATCH™ A...
  • What's an 'Activation PIN'

    The activation PIN is only used if you’ve already purchased a plan from an outside vendor (e.g. grocery store, Walmart, etc). After you go to angelwatchco.com/activate and enter the IMEI and numbers on the back of the SIM card, select "No", to you not having an activation PIN and from there you'...
  • What networks are compatible in the USA?

    In the USA, we include a free SIM with our network partner Red Pocket Mobile for great service over AT&T for only $10 month to month (exclusively available to our customers with SIM cards provided by us). Activate your SIM card at www.angelwatchco.com/activate After Activation please go to ...
  • I'm not in the USA, or I'd like to use my own network. What SIM plan do I need?

    Angel Watch™ is fully unlocked and will work on just about all global networks (4G/GSM/LTE). Wherever you are, you can select any plan that has voice and data, around 1000 minutes (~17hrs) and 1GB.  This is usually plenty. You will also just have to make sure to update your watch's APN setting ...
  • What is the minimal data and minutes needed for Angel Watch?

    You'll need a plan with at around 1GB of data and 1000 minutes. US customers can subscribe to this with the included SIM card for only $10 month to month. No contracts and no additional fees or overage charges.
  • I need a replacement SIM card

    You should have received a SIM in your original package. It's not in the watch or the box but included separately. If you did not receive one or feel your SIM card is damaged or not working correctly, you can order a replacement SIM card from here. Please bear in mind that the $10/month plan is...
  • Trying to use another network and they say that the SIM card is incompatible

    We recommend using the SIM card provided; however, the Angel Watch can work on just about every worldwide GSM network operator. Different networks require varying degrees of effort to set up correctly. Many operators encourage you to purchase devices within their network. For example, if you ch...
  • What frequency bands does the device support?

    Our devices operate on the following bands: FDD-LTE:         Band 1, Band 3, Band 5, Band 7, Band 8 TDD-LTE:         Band 38, Band 39, Band 40, Band 41 Please search Google for “What band does (your provider) use” and ensure at least one of the bands above is listed.
  • My SIM card was not included in the package

    We’re sorry to hear you did not receive your free SIM. The Angel Watch™ SIM should have been included in your package along with the watch. Packing mistakes can happen. Please accept our apologies for this and order a replacement from our website right away using the code FREESIM. You’ll stil...